Shipping policy

Made X Shipping Policy

At Made X, we are committed to delivering your order quickly and efficiently. Please review the details below before placing your order.

Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays).

Orders placed after business hours will be processed the next business day
During product launches, promotions, and holidays, processing times may be extended

Processing time is separate from shipping time.

Shipping Availability

At this time, Made X ships within the continental United States only.

We do not ship internationally
We do not ship to Alaska, Hawaii, Puerto Rico, or U.S. territories

Shipping Options & Delivery Times

Continental U.S.

Standard Shipping: 5–8 business days
Express Shipping: 2–3 business days
Overnight Shipping: Next business day (order cutoff applies)

Orders must be placed before 12 PM CST for same-day processing on expedited shipping. Orders placed after this time will be processed the following business day.

Free Shipping

We offer free standard shipping on all U.S. orders over $79.

Applies to the continental U.S. only
Automatically applied at checkout when eligible
Subject to change during promotional periods

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

If package protection was purchased, please contact us within 5–15 days of delivery (or last tracking update) for assistance
If package protection was not purchased, Made X is not responsible for lost, stolen, or damaged packages

We recommend contacting the shipping carrier directly to file a claim if needed.

Incorrect Address / Returned to Sender

If an order is returned due to:

An incorrect or incomplete shipping address
Failure to claim the package

Made X is not responsible for the failed delivery.

If the package is returned to us:

We will contact you to arrange reshipment
Additional shipping fees may apply

Order Changes & Cancellations

We begin processing orders quickly.

Changes or cancellations are not guaranteed

Pre-Orders

Pre-order items will ship once inventory becomes available.

Estimated shipping timeframes are listed on the product page
Orders containing pre-order items may ship once all items are available

Delays may occur due to production or logistics factors outside of our control.

Split Shipments

Orders may ship in multiple packages depending on product availability and fulfillment logistics. Separate tracking numbers will be provided if applicable.